SHIPPING & RETURNS
SHIPPING POLICY
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We like to keep shipping simple here at Doodling Faith so all of our shipping is a flat rate. Every package is wrapped by hand and includes our free laptop stickers, our business card and a thank you note from us.
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All packages are sent second class Royal Mail or standard international, but you can opt to upgrade this if you wish to track your parcel or receive it within a shorter time frame. Need your supplies in a rush? Just message us and we can quote you for faster shipping methods.
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Please note that around holidays parcels can be held up due to volume but unfortunately this is beyond our control.
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
RETURN & EXCHANGE POLICY
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​We gladly accept returns and exchanges
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Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
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We don't accept cancellations, but please contact us if you have any problems with your order.
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The following items can't be returned or exchanged
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Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Digital downloads
- Items on sale
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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